Frequently Asked Questions
Everything you need to know about your MOZA Racing experience in the EU.
Which countries do you ship to within the European Union?
We ship to all EU member states. Shipping times typically range from 3 to 7 business days depending on your location and local courier services.
Are customs duties included in the price for EU customers?
Yes, for orders shipped within the European Union, VAT is included at checkout and there are no additional customs duties or import taxes upon delivery.
What is the warranty period for MOZA Racing products?
All MOZA Racing products purchased through our EU store come with a standard 2-year limited warranty covering manufacturing defects and hardware failures.
Can I return my order if I am not satisfied?
We offer a 14-day return policy. If you are not completely satisfied with your purchase, you can return the product in its original packaging and condition for a refund.
Are MOZA wheel bases compatible with consoles like PlayStation or Xbox?
MOZA Racing wheel bases are natively compatible with PC. For console compatibility, specific models or third-party converters may be required; please check the individual product specifications.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and various local European payment methods like Klarna and Giropay.